![]() ![]() Please note an Incident cannot be credited back or refunded even if the issue was resolved without help from technical support engineer (for example: finding the answer in the product documentation, knowledge base or on your own).įollow this link to learn how to purchase and file Per Incident Support. Please also be sure to review our support lifecycle policies. Per Incident Support is non-refundable please see Terms and Conditions for details. VMware Per Incident Support is valid for one year after purchase and does not include product updates or upgrades. Documentation, Knowledge Base articles and discussion forums through the VMware web siteīefore purchasing Per Incident Support, VMware highly recommends that you take advantage of VMware's online knowledge base, documentation and discussion forums – complimentary resources that may lead directly to the answers needed!. ![]() It enables intel-based Mac systems to run on different types of operating systems. A technical engineer by telephone and email who will respond to you within 12 business hours VMware Fusion 11 Pro is a virtual machine monitoring solution for mac users.Choose from economical one, three or five Incident packs. VMware offers technical support for VMware Fusion Pro on a Per Incident basis. Get access to a Technical Support Engineer via phone or web.
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